Text messages, emails and newsletters

When the registration form appears on the website, enter your email address and submit your request. Depending on the system used, you may be asked to confirm your registration before it becomes active.

If you no longer wish to receive our marketing communications, please use the unsubscribe link provided in the email, where available. For text messages, please follow the instructions given in the message.

You can also email us at contact@anna-et-moi.fr, specifying the email address or phone number in question. We will look into your request as soon as possible.

First, check your Spam, Promotions or Junk folders and add our address to your contacts if necessary. Also, please ensure that the email address you used when registering is correct.

If you still haven’t received anything, please contact us so that we can look into your situation.

Yes. The easiest way is to write to us from your old address, where possible, stating the new address to be used. If you have a customer account, please also remember to update the address on your account where necessary.

Emails relating to an order, a payment, a delivery, account security or a service request are transactional messages. They are necessary for processing your purchase or request and are distinct from marketing communications.

Please use the unsubscribe link if one is included in the message, or email us at contact@anna-et-moi.fr, stating the relevant email address or telephone number. This will enable us to identify the communication and process your request.

You can exercise your rights regarding your personal data by writing to us at contact@anna-et-moi.fr. However, certain information relating to orders or invoicing may need to be retained for the period specified by the regulations. Please also see our Privacy Policy.

Yes. Unsubscribing is not permanent: you can sign up again at a later date using whichever email address or number you wish.